Penang & Kuala Lumpur 05 Days

Penang is a Malaysian state located on the northwest coast of Peninsular Malaysia, by the Malacca Strait. The second smallest Malaysian state by land mass, Penang is bordered by Kedah to the north and the east, and Perak to the south.

PAYMENT POLICY, TERMS & CONDITION –

Kindly be informed we request full payment as our payment policy is as follows –

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• Pay an advance or full payment at the time of making the booking.
• Balance payments must be pay full amount prior to departure date. (It will adjust type of tour) Karusan Holidays reserves the right to alter or change already published prices on the quotations without notice in the event of currency fluctuation, government taxes, or any such costs increases that is outside Holidays.
• If you prefer to pay for your booking with a bank transfer, please contact Karusan Holidays and send us all the information regarding the booking, names of passengers, flight, accommodation and Departure / arrival date.
•  Some bookings are confirmed instantly. However, packages that include overnight accommodation and transportation charges are may take a bit higher. So please try to contact our sales representatives before two business days (48 hours) to re-confirm the booking.
• The travel documents will be delivered to you once the full payment has been received. You will receive your travel documents: e-tickets, vouchers and itinerary via email or you can collect it at our office. And please print out these documents, as you will need to show them for all services during your visit.
• If you wish to pay for your booking with a credit card or any debit card, a bank service charge of 3% applies and will be added to the final invoice amount.
• All Prices quoted on Karusan Holidays are in Rupees (LKR) and per person, unless otherwise specified. All payments and refunds are due in Rupees. Karusan Holidays is not responsible for any changes in currency exchange rates that might occur from the time of booking until a refund is made.

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NOTE –

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•  The above-mentioned rates are net & non-commissionable.
• Booking is not made yet and booking confirmation will be made based on hotel availability.
•  Changes may apply to the itinerary depending on weather, traffic and any other conditions.
•  Tour fare may change depending on availability of hotel & coach etc.
•  The quote is valid for this particular inquiry only.

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CANCELLATION:

If you cancel your bookings, we will charge a cancellation fee as follows:

Prior to tour arrival date (FIT customers / under 14 pax)

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• By 15 days                                                               No charge
• By 14 days to 8 days                              50% of tour charge
• By 7 days to 4 days                                80% of tour charge
• By 3 days to on the day                      100% of tour charge

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Prior to tour arrival date (Group customers / above 15 pax)

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• By 30 days                                                                No charge
• By 29 days to 15 days                             20% of tour charge
• By 14 days to 7 days                                50% of tour charge
• By 6 days to on the day                        100% of tour charge

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